Please review the qualifications for this position below. If you feel you would make an excellent addition to our team at Covenant Family Solutions, complete the application at the bottom of this page.

Share on facebook
Share on twitter
Share on linkedin
Share on pinterest
Share on reddit
Share on email

Covenant Family Solutions is seeking an Administrative Assistant to join our Cedar Falls team. If you are looking to be part of an amazing company that is passionate about making a difference in individuals’ lives, then Covenant is the place for you.

The administrative assistant supports practice operations by providing patient-based customer service, maintaining office systems, and helping the operations of the company run smoothly. This individual provides support to leadership and providers to help relieve them of as much day-to-day administrative duties as possible; supports management team’s initiatives; responsible for handling confidential and time sensitive information and working with patient files. Position requires the ability to anticipate problems, initiate appropriate action, and administer confidential information with discretion.

Essential Functions:

  • Schedules appointments
  • Answering phones
  • Provide customer service
  • Closing Duties
  • Check insurances
  • Transfer phone as appropriate
  • Take and enter payments
  • Scanning
  • Faxes/Faxing
  • Performs other duties as required

Position Qualifications:

Customer service skills, professionalism, understanding of mental health, and willing to do other duties as assigned.

Competencies:

The successful individual will demonstrate honesty/integrity, customer service orientation, accountability, tenacity, effective communication skills (oral & written), and adaptability. For this position individuals must also be: Detail oriented, capable of multi-tasking, demonstrate effective time management, and work well under pressure; be ethical, responsible, self-confident, and tactful.

Education & Experience:

High school graduate or equivalent; business college certificate preferred.
Successful applicant needs to have a minimum of two years administrative experience. Proficiency in all Microsoft Office 365 products and experience with web-based applications is required.

Other Requirements:

Position requires administering Company sensitive/confidential information with the utmost discretion and attention to detail. Ability to effectively and diplomatically communicate verbally and in writing is required. Must be able to establish and maintain professional working
relationships with all Covenant employees. Be able to work a flexible work schedule including evenings, no holidays or weekends required.

Employment Application

Be sure to complete this application truthfully and to the best extent of your ability. We look forward to reviewing your qualifications.

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.